Additional costs during your visit may include items available in our Supplement & Herbal Pharmacy (such as: vitamins, nutritional supplements, Chinese and Western herbs) and lab fees if choosing the pre-pay option. These items are not reimbursable by insurance, but an HSA or flex-spending account may be used to cover the cost of these expenses, in addition to the cost of your visit. This receipt can also be kept to track medical expenses for tax purposes.
Costs beyond the first appointment may include: additional supplements purchased from our online partners or your favorite health food or high-quality supplement retailer, and any lab tests that require payment at the time they are completed such as saliva, stool, urine or hair analysis.
Phone Appointments. Phone appointments are available for follow-up consultations for out-of-town patients or in special circumstances. Phone appointments are made like regular appointments and will be billed at the same fee schedule as above. For phone appointments, we will call you at your scheduled appointment time. If it’s long distance, we will then hang up and you will call our office back. NOTE: You will need to provide a credit card number prior to your phone appointment, which will be charged following your appointment. Our Cancellation & Late Policy apply to phone appointments as well.
Convenience fees. **Convenience feesapply whenever a patient calls, emails or shows up at the office with a question outside of a scheduled appointment.** The cost for this is $40 for five (5) minutes or less, $80 for ten (10) minutes or less and $120 for fifteen (15) minutes or less. This covers time required by the doctor and staff to review charts or records, make an assessment, answer questions, complete forms, change a prescription, etc. The convenience fee can save you from having to come in when you may require only slight adjustments and may also allow something to be completed sooner than an appointment may be available.
Cancellation & Late Arrival Policy. Please be aware, Dr. Mangum does not overbook or double book appointments. In order to fill and accommodate those on the waiting list, we require ample notification when rescheduling or canceling an appointment. It is important to us that you acknowledge our cancellation policy.
PLEASE BE ADVISED: “Sufficient Notice” of appointment cancellation is 24 hours or more = NO charge. No shows will be billed 100%.
Patients arriving thirty (30) minutes or more late to their appointment, will be considered a “no show” and billed at 100%. The thirty-minute rule applies even if you call to let the office know you are running late. It is not possible for the doctor to cover everything required in a shortened appointment.
Our Cancellation & Late arrival Policy applies to all patients, including first time patient visits. *** This Policy applies, regardless of the reason for your cancellation. ***
We value you as our patient and look forward to serving you in your journey towards wellness.